COVID-19 has upended almost all businesses, and one of the worst-hit sectors is customer service. On the one hand, anxious and...

Today, advances in automation, artificial intelligence (AI) and natural language processing (NLP) make it possible to design...

In the wake of COVID-19, every industry sector now faces an uphill battle against the structural and financial impact of a global...

COVID-19 has brought with it immense societal change in a relatively short space of time, and as attention begins to shift to what...

Fintech companies are finding greater opportunities to enter the digital banking sector, after leading financial centres announced they...

Blockchain has revolutionized the way banking services and other digital transactions are carried today. The common ledger technology not...

Several key technologies are driving insurtech growth. Here, we take a closer look at the rise of chatbots and their leading proponent,...

Drone deliveries have been promised for some time, but could the Covid-19 coronavirus pandemic finally make them a reality? It is now...

For over a decade, manufacturers have turned to automated solutions to improve their bottom line. Automation and machine vision are now...

Data in its raw form is nothing but a bundle of 0s and 1s for a machine unless the right applications are applied to analyse this data in...

3D printing might seem like a fashionable trend everyone talks about, but the truth is Additive Manufacturing is bringing the new...

Most people working in the process industry have heard the term Industry 4.0. But what does it actually mean? Why should anyone be...

Robotics and wrestling have a lot in common. Flexibility and reach are important to both. Robots and wrestlers also have numerous...

The Industrial Internet of Things (IIoT), being the basis for the Industry 4.0 and Smart Factory, provides connectivity for smart...

Software automation accelerates processes and makes them more cost-effective, accurate, scalable, and measurable. But it also lets...

The healthcare industry is the most critically affected area since the start of the pandemic outbreak. Having to cater to thousands of...

Many architects will have a complicated relationship with making models. Fond memories of simpler times quickly give way to what were...

This fascinating emerging technology is finding its way into colleges, universities, and high schools and bringing powerful possibilities...

The world of academia is becoming more personalized and convenient for students thanks to recent advancements in artificial intelligence...

It’s always a challenge for many teachers and school administrators to maintain or level up parent engagement in schools. They don’t like...